Privacy & Policy

1. Introduction

Hatgoods ("we," "our," or "us") operates shop.hatgoods.com. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our store.

By using our website, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

Information you provide directly:

• Name, email address, phone number, and shipping/billing address when placing an order
• Payment information (processed securely through Shopify Payments — we never store card details)
• Messages you send us through our contact form

Information collected automatically:

• Browser type, IP address, and device information
• Pages visited, time spent on site, and referral source
• Cookie data and browsing behavior on our site

3. How We Use Your Information

We use your information to:

• Process and fulfill your orders
• Send order confirmations and shipping updates
• Respond to customer service inquiries
• Improve our website and product offerings
• Send promotional emails (only if you opt in)
• Comply with legal obligations

We do not sell your personal data to third parties.

4. Sharing Your Information

We share your information only with trusted third parties necessary to run our business:

• Shopify — our e-commerce platform, which hosts our store and processes payments
• Shipping carriers — to deliver your orders
• Email marketing tools — only if you have opted in to receive communications
• Analytics providers — to understand website traffic (data is anonymized where possible)

All third parties are bound by their own privacy policies and are prohibited from using your data for any purpose other than providing services to us.

5. Cookies

Our website uses cookies to enhance your browsing experience. Cookies help us remember your cart, understand how you use our site, and show you relevant content.

You can disable cookies through your browser settings, though this may affect some features of the site.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Order records are typically retained for a minimum of 5 years for accounting and legal compliance.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw consent for marketing communications at any time

To exercise any of these rights, contact us at service@hatgoods.com.

8. Security

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. Our store is hosted on Shopify, which maintains industry-standard security including SSL encryption on all pages.

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

10. Children's Privacy

Our store is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with their information, please contact us and we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Hatgoods
Email: service@hatgoods.com
Website: shop.hatgoods.com